Privacy Policy
Privacy Notice
Welcome to MZR Drainage Services. We respect your privacy and only collect personal data—such as name, address, email, or phone number—when you choose to provide it. This might be when you request a service, ask a question, or interact with our online forms. Any information you share will be used solely for the purpose stated where it was collected.
You can update the information you provide at any time, either by emailing us or, if you have an online profile, by updating it yourself.
We do not sell or license your personal data outside of MZR and its affiliates unless:
- You explicitly authorise it,
- It’s required for our contractors or agents to perform services,
- Or it is required or allowed by law.
In all cases, any recipient of your data must protect it and only use it for the purpose it was provided.
Using Email
If you reach out via email, please note that it is not encrypted and may be viewed by others during transmission. For confidential matters, please use the phone numbers listed on our website.
Cookies and Site Usage
We collect non-personal data—such as page visit counts and popular areas of the site—to improve our website. We use small data files (“cookies”) and page tags to track usage patterns. These tools do not access personal files like names or addresses. Disabling them by turning off JavaScript may affect site functionality.
Links to Other Websites
Our site may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
Security Measures
We safeguard non-public personal information using administrative, physical, and technical protections, including simulated intrusion tests and disaster recovery plans.
Policy Updates
This notice may be updated occasionally. Each revision will include a timestamp at the bottom. Please revisit to stay informed.
Last Updated: June 2025
Take the Next Step...
Need help now? Give MZR a call or fill out our quick online form. Whether it’s urgent or routine, we’ll arrange a visit at a time that suits you. When needed, we’ll use advanced CCTV technology to quickly get to the root of the problem.
Our emergency plumbers and 24/7 drainage team are fast, professional, and ready to help. Contact MZR Drainage Services now for a prompt response you can count on.
What Do Our Customers Say?
Real feedback from people we’ve helped with their drainage problems. Honest reviews from homes in Leicester, Leicester and beyond.
